A few months ago I had the opportunity to start working more closely with our team in India. And it’s been a huge success, the team has integrated really well, the tech we’ve used to move things along is really helping, as are the weekly video calls and team chat!
The main benefit is that it’s freed my team up from some of the more administrative tasks and allowed them to focus on the things that really matter for our clients; advice, insights and support.
I currently lift share with a few people originally from India, and when I told them I was going to have a team member in India, the one, and only piece of advice I was given was “if you need something doing by a specific time, be very clear with your request”.
It’s advice I’ve followed, but I wasn’t sure why, and for some reason I didn’t ask.
So I was delighted when I saw this. As it places different cultures on a spectrum, and although India is often close to the UK the one area where it’s not is time, apparently the UK is more linear and India is more flexible, meaning being late isn’t really a problem.
So the advice stands, and maybe those of us on the linear part of the spectrum should be clearer about expectations, and not discount people as rude for being late.
Some people prefer to stick to a schedule and others are happier without one. Although there are many factors that play into how flexibly someone views time, a country of origin can contribute a lot.